Behaviours We Find Difficult in Dementia Care

Course Outline


To show that people react to situations based on emotions and what is socially acceptable, and how this becomes compromised in dementia giving rise to behaviours that are more difficult to understand.

“I now understand that it is not dementia that causes challenging behaviour but the impact dementia has on the person’s ability to reason and be  logical”

Care Worker


  1. Define behaviours that we, as care providers, find challenging.
  2. Show how people react in a given situation and how this can be different for each person.
  3. Highlight how a person’s ability to logic and reason can be compromised by their emotions.
  4. Discuss the impact of dementia on a person’s ability to use logic and reason.
  5. Highlight that people with dementia will act on their emotions when their ability to logic and reason is damaged.
  6. Show the impact of dementia on the memory to begin to understand a person’s behaviour in the context of their reality.
  7. Understand what happens when we lose our temper and the triggers that lead to this behaviour.
  8. Develop more positive responses and approaches to care by understanding how dementia might impact on behaviour, and what triggers certain reactions in people.
  9. Understand what a person with dementia means does not always relate to what they say but can be understood through their behaviour.
  10. Understand that all behaviour is communication.
  11. Develop strategies and approaches that more appropriately meet the needs of the person with dementia.


  1. Greater understanding of the causes of behaviours course participants may find difficult.
  2. Needs of the person living with dementia more appropriately met.
  3. Decrease in the distress for the person living with a dementia
  4. Reduction in behaviours that are difficult for staff.
  5. Reduction in staff stress.


To enquire about booking on this course, dates and pricing, please contact Christine Gallagher,  MindCare Dementia Skills Manager, on 020 8249 7291 or email using the form below:

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