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How we approach inclusion

At BLG Mind we take inclusion seriously. We recognise that this is an evolving process that requires a continuous review of our approaches, attitudes and the general culture.

So what are we doing about it?

For this reason, in April 2019, an Inclusion Review Group (IRG) was formed, consisting of service users, staff, volunteers, trustees and external experts. The aim of the Group was to help create a more inclusive organisation with a greater understanding of all those we support and interact with, resulting in a meaningful, positive change in culture and practice.

After 18 months of detailed work, the group produced the BLG Mind Inclusion Review Report (published October 2020). This information has generated recommendations for us to achieve in the short, medium and long-term.

The recommendations focus on a range of areas within the organisation, including our approach to engagement and recruitment, our use of language and imagery as well as concentrating on how relevant and accessible our services are to diverse groups of people.

We will always be working towards a number of recommendations at any one time but here are three of the recommendations that we have already achieved.

Inclusion update, April 2021

1. Recommendation
Publicly demonstrate our commitment to gender identity inclusion.

Action
Staff are encouraged to include their preferred pronouns (eg she/her; he/him; they/them) in their email signatures.

2. Recommendation
Ensure that criteria on person specifications are inclusive, fair and relevant to each role and people are encouraged to apply, rather than excluded.

Action
Qualifications will only be listed on person specifications where they are essential to the role. It will be made clear that equivalent in experience is acceptable, where that is the case.

3. Recommendation
Update BLG Mind’s strategy, organisational policies and procedures with input from diverse voices within the organisation.

Action
We have reviewed and updated our Equity, Diversity and Inclusion Policy, and our new strategy has been published.

Our previous actions around inclusion

January 2021

1. Recommendation
Listen to diverse voices to help us to tailor our services to the people who need them.

Action
Develop a diverse group of paid service user representatives to join our Quality and Performance Committee and contribute to service-related organisational decisions.

2. Recommendation
We plan to have a plug-in for visually impaired people to make the website more accessible.

Action
Click on the yellow circle in the bottom right hand corner of the screen. This will open up a menu of tools, making the site more accessible, including enlarging text, reading content out loud and changing fonts/colours as well as other accessibility functions for people with hearing impairments.

Accessibility widget

3. Recommendation
Increase diversity within the organisation through recruitment.

Action
Specifically state on all job adverts that we always welcome applications from currently under-represented, groups ie

  • People from Black, Asian and Minority Ethnic (BAME) backgrounds
  • People aged 16-25
  • Disabled people
  • People with diverse sexual orientations and gender identities