How We Approach Inclusion

At BLG Mind, we take inclusion seriously. We recognise that this is an evolving process that requires a continuous review of our approaches, attitudes and the general culture.

So what are we doing about it?

For this reason, in April 2019, an Inclusion Review Group (IRG) was formed, consisting of service users, staff, volunteers, trustees and external experts. The aim of the Group was to help create a more inclusive organisation with a greater understanding of all those we support and interact with, resulting in a meaningful, positive change in culture and practice.

After 18 months of detailed work,  the group produced the BLG Mind Inclusion review report (published October 2020). This information has generated recommendations for us to achieve in the short, medium and long term.

The recommendations focus on a range of areas within the organisation, including our approach to engagement and recruitment, our use of language and imagery as well as concentrating on how relevant and accessible are services are to diverse groups of people.

We will always be working towards a number of recommendations at any one time but here are three of the recommendations that we have already achieved/are currently working towards that may be of interest to you:

Our current focus

Recommendation

Listen to diverse voices to help us to tailor our services to the people who need them

Action

Develop a diverse group of paid service user representatives to join our Quality and Performance Committee and contribute to service-related organisational decisions.

Recommendation

We plan to have a plug-in for visually impaired people to make the website more accessible

Action

Click on the yellow circle in the bottom right hand corner of the screen. This will open up a menu of tools, making the site more accessible, including enlarging text, reading content out loud and changing fonts/colours as well as other accessibility functions for people with hearing impairments.

Accessibility widget

Recommendation

Increase diversity within the organisation through recruitment

Action

Specifically state on all job adverts that we always welcome applications from currently under-represented, groups ie

  • People from Black, Asian and Minority Ethnic (BAME) backgrounds
  • People aged 16-25
  • Disabled people
  • People with diverse sexual orientations and gender identities